Terms and Conditions You agree that the staff of Compufit ('the executives') will only grant refunds in exceptional circumstances within 30 days of payment. The executives reserve the right to make a decision on what is deemed to be an exceptional circumstance with full interaction with you. By completing your order and making payment, you do so assuming that any software has been fully evaluated to meet your needs. Opened software cannot be returned for refund unless faulty or damaged. Any service purchased that involves express involvement of staff members such as software installation, repair, upgrade or technical support cannot be refunded. The only exception to this is if the installation, repair or upgrade service was never carried out and that the payment was made within 30 days of a refund request. Cancellation fees: Orders of parts or systems can be cancelled with a full refund if a cancellation is made within 24 hours of placing your order and your goods have not already been delivered. After 24 hours if the goods have not been delivered the cancellation fee is 15% of the order value. Please note we cannot be held responsible for delays on delivery of products imposed by the suppliers or manufacturers. If for any reason the due date cannot be met, we will always inform you by telephone. Delivery times are estimates only and whilst we will try to deliver when estimated, we cannot accept responsibility for late delivery. If we do deliver late you are not entitled to regard this as a breach of contract. Ways to pay: Payment can be made via a secure credit card system provided by Paypal, one of the world’s largest payment providers. You can also use Google Checkout. Paypal and Google also allow you to pay using your credit card. You can also pay by telephone (0161 612 2363). We also accept cheques (with a cheque guarantee card) and cash. Any credit/debit card information you provide is kept strictly confidential and is only used to process your payment - it will never be kept, sold or disclosed to a third party. Privacy Policy: Compufit are committed to protecting your privacy and will only use the information collected about you lawfully (in the UK, in accordance with the Data Protection Act 1998). You will not receive unrelated mail e-mail from Compufit in the future unless you have given your consent. The personal information which we hold will be held securely in accordance with internal security policy and the law. We are committed to protecting your privacy. If you have any security or privacy questions contact Compufit: info@compufit.co.uk Dated 01.01.2009